SSV offers a holistic support services approach to job training and career enabling, counseling, and help with Veterans Administration, medical, and other existing counseling programs. SSV will partner with responsible agencies to accomplish all mission goals and objectives including the Huntsville Rehabilitation Foundation; Alabama Vocational Rehab, DOL, Veterans Administration; Army Wounded Warrior Program (AW2); Easter Seals; and many others. SSV will complement and build on those excellent initiatives…focused on continuing the nurturing and enabling of wounded warriors in their new long term career goals.

SSV assistance to the veterans and their families begins with the Case Manager. This is critical to the SSV program. Case managers will document the veterans' and/or spousal individual needs, desires, limitations, and abilities to ensure needs are met (home, work, transportation, medical, etc.) along with any counseling services required.

Workforce Transition planning is based upon case manager's recommendations and responsible agencies (VA, Alabama Vocational Rehab, DOL, etc.). Case managers will provide guidance in career decision/development and Volunteer Affiliated Partner matching. A Workforce Transition Course of Action (COA) plan is developed, executed, and revised (as necessary) to ensure individual needs are being met.

SSV case managers will determine if a medical consultation is needed depending on the level of physical and/or psychological impairment. The SSV medical case management’s (Registered Nurse (RN) or Doctor) primary function is to be a liaison between the veteran and the medical community. SSV will offer a broad spectrum of capabilities involving a variety of organizations. The SSV case manager represents the veteran’s interest to the medical community and the administrative management of SSV. This makes medical case management crucial from the beginning. SSV case managers will gain the confidence of the veteran and family. This will facilitate the medical decision-making process as follows: